Last Updated: 1 January 2026  ·  Version 3.2
Legal Document

CasinoFi Terms & Conditions — Please Read Before Use

By using CasinoFi, you are considered to have read and agreed to these terms. We recommend going through them to avoid any issues — we've kept the language straightforward and avoided unnecessary legal jargon.

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What These Terms Cover

Six key areas that define your relationship with CasinoFi

Account Registration & Usage
It clearly covers who can open an account, what information is required, and who is responsible for keeping the account secure.
Deposit & Withdrawal Policy
Learn about payment methods, processing times, minimum and maximum limits, and KYC verification requirements.
Bonus & Promotion Terms
From Welcome Bonus to cashback — each offer has its own wagering requirements and validity period, as specified individually.
Betting & Game Rules
Guidelines on when bets may be voided, how errors are handled, and the finality of results.
Security & Privacy
Learn how your data is stored, who it may be shared with, and what your rights are.
Account Closure Policy
The circumstances under which CasinoFi may suspend or close your account, and what happens to your balance if that occurs.
1General Terms & Basis of Agreement

By accessing and using CasinoFi's website and services, you are deemed to have fully read and accepted these terms and conditions. This agreement forms a legally binding relationship between CasinoFi and each registered member.

CasinoFi is strictly for individuals aged 18 and above. Creating an account as a minor is completely prohibited. We may request age verification documents at any time.

Important: Failure to comply with any provision of these terms gives CasinoFi the right to suspend the account without notice.

CasinoFi's services may change from time to time. CasinoFi is not obligated to provide separate notice for adding new games, removing existing ones, or making interface updates.


2Account Registration & Verification

Accurate and up-to-date information is required when registering at CasinoFi. Incorrect name, mobile number, or date of birth may cause issues with payment processing later.

  • Each individual may register only one account. Opening multiple accounts using the same mobile number, email address, or device is not permitted.
  • A photo of your national ID card or passport may need to be uploaded for KYC (Know Your Customer) verification.
  • Keeping the account password secure is entirely the member's responsibility.
  • Using another person's account, or allowing someone else to use your account, is strictly prohibited.

To update your account details, please contact our support team. Not all information can be changed independently — in particular, your name and mobile number.


3Deposits & Payment Methods

CasinoFi currently accepts deposits via bKash and Nagad. The minimum deposit amount is ৳500. No additional charges apply to deposits.

  • Deposits are typically credited to your account within 1–5 minutes.
  • Please ensure you use the correct reference number when making a payment. Funds sent with an incorrect reference may be delayed in processing.
  • Deposits made from a third party's mobile banking account are not accepted.
  • If a deposit is delayed due to a technical issue, contact support chat first and keep a screenshot of the transaction.

Please Note: Using funds from fraudulent or illegal sources is strictly prohibited. If such activity is suspected, CasinoFi reserves the right to investigate the account and freeze any transactions.


4Withdrawal Terms & Process

Your account must complete KYC verification before any withdrawal can be processed. Once verified, future withdrawals will be faster.

  • Minimum withdrawal amount is ৳500.
  • BKash and Nagad transactions are typically processed within 1–6 hours.
  • Bank transfers may take 1–3 business days.
  • Once a withdrawal request has been submitted, it may not be possible to cancel it.
  • If you have an active bonus, wagering requirements must be met before any withdrawal can be made.

CasinoFi reserves the right to set maximum withdrawal limits. VIP members are entitled to higher limits. Additional verification may be required for unusually large withdrawal amounts.


5Bonus & Promotion Terms

CasinoFi offers a range of bonus types, each with its own terms as outlined on the relevant offer page. The general bonus policy is as follows:

  • Welcome Bonus: Applicable to new members on their first deposit. Withdrawal is not permitted until wagering requirements have been met.
  • Cashback: Weekly cashback can be withdrawn directly; however, special cashback offers may carry wagering requirements.
  • Free Spins: Applicable to selected slots games; winnings are subject to wagering requirements.
  • A new bonus cannot be activated while another bonus is already in progress.
  • Once a bonus expires, any unused bonus funds and associated winnings will be forfeited.

If bonus abuse is detected — such as claiming bonuses from multiple accounts or using bonuses solely to withdraw funds — CasinoFi reserves the right to cancel the bonus and any associated winnings.


6Betting & Gaming Rules

Every bet placed on CasinoFi is considered final. Once confirmed, bets cannot be changed or cancelled.

  • Bets placed before a match begins are generally refunded if the match is cancelled.
  • If a live betting wager is affected by a network disconnection, CasinoFi will review the case and make a final decision.
  • CasinoFi reserves the right to void bets in the case of an obvious pricing error.
  • If a technical error in the game software produces an abnormal outcome, CasinoFi will investigate and make a final ruling.
  • CasinoFi's decisions are final and binding in all matters.

Odds in Sports Betting can change at any time. The odds at the moment your bet is placed will apply — any subsequent changes will have no effect.


7Prohibited Activities

The following actions are strictly prohibited on CasinoFi. Violations may result in permanent account closure and forfeiture of any deposited funds:

  • Creating multiple accounts or using a third party's account.
  • Exploiting the system in violation of bonus terms.
  • Using any form of hacking, software bots, or automated tools.
  • Colluding with other members to fix or manipulate outcomes.
  • Using funds from illegal or suspicious sources.
  • Registering an account using false information.

CasinoFi Policy: We are committed to maintaining a fair gaming environment. Suspicious activity is detected automatically.


8Limitation of Liability

CasinoFi is not liable for the following:

  • Loss or damage caused by internet disconnection or third-party service failures.
  • Account information exposed due to the user's own negligence.
  • Compensation for financial losses incurred through gaming.
  • Liability for violations of the user's own local laws.

Betting always carries risk. CasinoFi provides responsible gaming tools, but members bear full financial responsibility for wins and losses.


9Account Closure & Suspension

CasinoFi reserves the right to suspend or close an account without prior notice under the following circumstances:

  • Violation of any provision of these terms.
  • Providing false or incomplete information during KYC verification.
  • Suspicious financial transactions or signs of fraudulent activity.
  • Accounts inactive for an extended period (over 12 months).

To voluntarily close your account, contact the support team. If you have a remaining balance, you will have the opportunity to withdraw it — however, any active bonuses will be forfeited.


10Changes to Terms & Contact

CasinoFi reserves the right to update these terms at any time. Members will be notified of significant changes via email or an on-site notice.

Continued use of CasinoFi after updated terms have been published will be taken as your acceptance of those changes.

For any questions or complaints regarding our terms, please reach out to our support team. You can contact us in Bengali via live chat, available 24/7.

Contact: support@casinofi.bet — typically responded to within 24 hours.

Frequently Asked Questions

General FAQs on VIP Benefits & Interface

CasinoFi's VIP program features multiple tiers, ranging from Bronze all the way up to Diamond. Points are earned by reloading your balance and placing bets, and your tier advances as points accumulate. Higher tiers come with faster withdrawals (sometimes within 30 minutes), a dedicated account manager, higher withdrawal limits, an exclusive birthday bonus, invitations to high-roller tournaments, and special promotional offers. Diamond-tier members also receive a personalised cashback rate. Visit the VIP page to learn more.

CasinoFi defaults to Bengali, but it may sometimes appear in English due to your browser's language settings or cached data. To fix this, click the Language Selector icon at the top of the page or in the footer and choose "Bengali." If you don't see that option, clear your browser's cache and cookies, then reload the page. On mobile, you can also set the language to Bengali through Chrome by going to Settings > Site Settings > Language. If the issue persists, let us know via the support chat.

Play Smart, Play Safe

CasinoFi believes in honesty and transparency. You've read the terms — now play with confidence.

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